You have the right to withdraw from the distance contract within 14 days, without justification (GEO 34/2014, as amended by GEO 18/2026 transposing Directive (EU) 2023/2673).

Complete the form below — you will receive confirmation by email, on a durable medium. Alternatively, you may send us your decision by an unequivocal statement to [email protected] or at +40 720 748 322.

Exceptions

The right of withdrawal does not apply, among others, to: sealed goods unsuitable for return for hygiene / health reasons that were unsealed; goods made or ordered to the consumer’s specifications; perishable goods; alcoholic beverages whose price depends on market fluctuations. See also Returns and Terms & Conditions.